Philippine Registered Nurse and HIPAA-certified healthcare virtual assistant with a decade of experience across bedside nursing, US health insurance operations, and remote clinical support — helping clinics and providers run smoother, safer, and smarter.
I'm a Clinical Coordinator and Philippine Registered Nurse based in Dumaguete, Central Visayas. My career spans the full spectrum of healthcare — from handling 10–15 patients per shift in ICU and ER settings, to administering COVID-19 vaccination logistics for the Department of Health, to supporting US clinics remotely as a HIPAA-certified virtual assistant.
For over four years I supported Blue Shield of California through Teleperformance — first resolving patient and provider calls, claims, prescriptions, and prior authorizations, then rising to Quality Assurance where I coached US-based supervisors and agents and delivered weekly and monthly performance reports to clients.
Today I combine that clinical and operational depth as a freelance Healthcare & Chiropractic Virtual Assistant — and I also source and manage teams of healthcare VAs from a single location for institutions that need coordinated, reliable remote support.
Bedside, ICU & ER nursing plus community health at national scale.
Insurance, claims, prior auth & billing for Blue Shield of California.
Every record handled with strict privacy and compliance standards.
Recruits, organizes & manages co-located healthcare VA teams.
End-to-end remote support so your team can focus on patients, not paperwork.
Insurance verification, claims processing, prior authorizations, and minor medical billing — handled accurately and on time.
Chart notes, SOAP notes, and doctor's orders transcribed into your EHR with clinical accuracy — well-versed in ChiroSpring EMR.
Patient data encoded from scanned documents into the EHR while maintaining strict HIPAA-compliant data privacy.
Appointment checking and scheduling, patient follow-ups, and case management to keep your clinic flowing smoothly.
Chart audits and QA checks that keep your facility aligned with healthcare regulations, plus clear weekly & monthly reporting.
Need more than one VA? I recruit, organize, and manage dedicated healthcare VA teams from a single location for better coordination.
From the bedside to the back office — every role sharpened a different edge.
Evaluating patient care quality through chart audits and quality assurance checks, ensuring the facility meets healthcare regulations.
Insurance verification, claims, prior authorizations, billing, and medical transcription. Scheduling patient appointments and entering patient data into the EHR under strict HIPAA compliance.
Reviewing daily chart notes, inputting procedure charges, and encoding SOAP notes to the EMR. Well-versed in ChiroSpring, a specialized EMR for chiropractors.
Led administration and logistics of COVID-19 vaccines. Promoted health, prevented disease, and managed community-level health factors through accurate information dissemination.
Handled patient & provider calls, claims, prescriptions, prior authorizations, and billing. Promoted to QA — conducting team huddles for US-based supervisors and agents in Sierra Vista, Arizona, driving performance strategy and delivering weekly & monthly client reports.
Primary nurse for 10–15 patients per shift. Transcribed doctor's orders and performed nursing procedures including catheter and NGT insertion — with hands-on ICU and Emergency Room experience.
Clinical judgment meets administrative precision.
Foundation in clinical practice, patient care, and health sciences.
Licensed to practice nursing with hands-on hospital and community health experience.
Trained and certified in safeguarding protected health information across every workflow.
Whether you need one dedicated healthcare VA or a fully managed team, I'd love to hear about your clinic's needs and build the right support around them.